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SOCIETY HEADLINES
Register Now for National Leadership Institute Courses in Phoenix

You still have time to register for CPCU Society National Leadership Institute courses, April 27-28, in Phoenix, AZ. The NLI is offering nine professional leadership courses on team building, creative thinking, and other career-enhancing topics that can help you develop the skills you need to advance your career. You will also have the opportunity to develop your network among a diverse group of insurance professionals and attend stimulating keynote presentations on both days. This just announced: Demmie Hicks, president and chief executive officer of DBH Consulting, will speak at Thursday’s Leadership Luncheon; and Thomas F. Hartley Jr., CPCU, managing director and head of Marsh Inc.’s Phoenix office, will speak at Friday’s Leadership Luncheon. Register now for NLI courses in Phoenix.

Chapter Leaders: Further Your Leadership Development at the Summit
Attending Chapter Leader Training on April 28-29 at the CPCU Society’s 2006 Leadership Summit in Phoenix, AZ, is a valuable way for you to prepare to lead your chapter. Meet the Society’s 2006-2007 president, and participate in lively discussions about leadership development, creating successful programs, and communicating more effectively. At lunch, learn how to more effectively allocate resources to meaningful activities in “See the Light! Dashboard Indicators for Chapter Success,” presented by Keynote Speakers Peter Houstle and Peggy Hoffman of Mariner Management & Marketing. Register now for the 2006 Leadership Summit. Also, take a few moments to read “Lessons Learned as a Volunteer Leader,” an excerpt from Designated for Success, written by Donald J. Hurzeler, CPCU, CLU, the Society’s immediate past president.
Reinsurance Section Symposium: “Things That Go Bump in the Night”
Unprecedented losses from Hurricane Katrina and other storms are forcing insurers and reinsurers to reassess their entire approach to managing exposure to catastrophic events. Learn what industry professionals are saying about this and other formidable challenges facing the reinsurance industry. Attend the Reinsurance Section Symposium, “Managing Reinsurance—Cycles, Catastrophes, and ‘Things That Go Bump in the Night,’” March 16-17, in Philadelphia, PA. The symposium will feature a luncheon ceremony honoring Associate in Reinsurance designees and many sessions on vital industry topics. Register now for the Reinsurance Section Symposium. For more information, contact John Kelly, CPCU.
It’s Ethics Awareness Month—Join the Celebration!
By now, Ethics Awareness Month activities are under way in most of our chapters. Be sure to participate in any special activities your chapter is planning, and check out the Society’s online ethics awareness resources. The web site has been updated with three new activities and program suggestions. The Society is also sponsoring a contest for chapters that participate in Ethics Awareness Month. The chapter with the most unique idea or activity will be recognized at the CPCU Society’s Leadership Summit in Phoenix next month. Send an e-mail to Karen Talbot with a summary of your chapter’s activities.
CPCU Society President Featured in Two National Insurance Magazines
The January 23 issue of National Underwriter included a two-page spread on the CPCU Society, in which 2005-2006 President Millicent W. Workman, CPCU, CPIW, wrote an article that provides a great overview of the Society’s multiple benefits—“The CPCU Society: Insuring the Success of Insurance Professionals.” (Find out how you can use the article as a promotional tool in the “We’re Spreading the Word!” section below.) The February issue of Rough Notes featured an in-depth interview with Workman. The article, “Millie Workman—CPCU Society Beacon,” was written by Bruce D. Hicks, CPCU, CLU.

FROM THE MEMBER RESOURCE CENTER . . .
“In Memoriam” Correction
The February/March issue of CPCU News incorrectly listed Richard H. Morse, CPCU, as deceased. Morse, a lifetime retired member, is living in Buffalo, NY. The Society deeply regrets the error.

Made Any Changes Lately?
If you have moved, changed jobs, or have a new e-mail address, please update your member records. Keeping your records up to date ensures that you will continue to receive Society publications, important e-mails, and other timely information. To review and update your member records, log in to the CPCU Society web site and click on “Update Your Member Information.” To change chapter or company information, send an e-mail to the Member Resource Center, or call (800) 932-CPCU, option 4. If you need assistance in updating your e-mail address, send an e-mail to the MRC, including your full name with the change.

WORDS TO LIVE BY . . .

“I am not bound to win, but I am bound to be true.
I am not bound to succeed, but I am bound to live by the light that I have.
I must stand with anybody that stands right, and stand with him while he is right,
and part with him when he goes wrong.

— Abraham Lincoln (1809-1865)
16th President

WE’RE “SPREADING THE WORD!”
March Visibility Spotlight Winner “Spreads the Word!” to Local Judge

Denise H. Schad, CPCU, vice president of the Syracuse Chapter, helped to spread the word about the CPCU designation by talking to a local judge while attending a pre-trial conference for work. She later sent the judge the Society’s “Why Choose a CPCU?” brochure. Schad also plans to get a supply of the Society’s pocket cards and brochures to display at chapter meetings with a note: “Take a few…to Spread the Word!” Read more in the March Visibility Spotlight. In recognition for her “Spread the Word!” efforts, Schad will receive a business card holder with the CPCU Society logo.

New “Spread the Word!” Tool Available on the Society’s Web Site
As noted in the “Society Headlines” above, Millicent W. Workman, CPCU, CPIW, 2005-2006 Society president, wrote an article for the January 23 issue of National Underwriter. You can use this article as a “Spread the Word!” tool to explain to others the benefits of your CPCU designation and Society membership. Make copies to distribute when you’re talking to your employer, co-workers, clients, or others in your community. You can also use it for your next I-Day or other professional event where you’ll have an opportunity to “Spread the Word!” Download the article now. If you have any questions, send an e-mail to CPCU Visibility.

VITAL INDUSTRY ISSUES
Update on the P&C Insurance Industry’s Ethical Environment
What key ethical issues face the insurance industry today? And how do these current-day findings compare to insurance professionals’ perceptions from 1989 and 1999? In the March CPCU eJournal article “The Property and Casualty Insurance Industry’s Ethical Environment: An Update,” Robert W. Cooper, Ph.D., and Garry L. Frank, Ph.D., highlight findings from a survey of CPCUs conducted in September 2005 to determine their perceptions of key ethical issues facing the industry today. The authors then compare these findings to similar surveys conducted in 1989 and 1999. Read it today.

Stay informed on critical industry topics. Read the CPCU eJournal as soon as it’s posted online. Subscribe to the CPCU eJournal’s reminder service to receive a monthly e-mail with a direct link to the latest issue.

CAREER FOCUS
How to Recharge Your Career: Start with an Annual Plan
Set the stage for success during the coming year by creating or updating your annual plan. Put your plan in writing, and break down major goals into smaller, more achievable tasks. For more tips, read this timely article by Martin E. Murphy, CPCU, chief operating officer of The Jacobson Group:

BACK TO SCHOOL
Upcoming Educational Events
In March and April, the CPCU Society will present National Leadership Institute (NLI) courses or continuing education workshops in the following cities:

Albany, NY Framingham, MA Pasadena, CA Seattle, WA
Bakersfield, CA Glen Allen, VA Pewaukee, WI St. Paul, MN
Bloomington, IL Houston, TX Philadelphia, PA Virginia Beach, VA
Boston, MA Kansas City, MO Phoenix, AZ West Des Moines, IA
Buffalo, NY Knoxville, TN Princeton, NJ Worcester, MA
Charlotte, NC Lafayette Hill, PA Seattle, WA
Fort Worth, TX New Cumberland, PA

NATIONAL JOB NETWORK NEWS
Promote the National Job Network to Your Employer
If your company needs to fill a critical position, you can find a wealth of experienced insurance professionals on the Society’s online National Job Network. In January, employers posted more than 100 new positions on the National Job Network and viewed more than 650 résumés. The job board is quickly becoming the choice for recruiters and companies to post mission-critical positions. Find out how easy it is to post a job listing on the National Job Network.

MARCH SOCIETY SHOP SPECIAL—SAVE 15 PERCENT
Stock Up on These Great Deals at Our Clearance Sale
Save 15 percent on selected merchandise during the Society Shop’s close-out sale of discontinued items. Choose from the following items: golf balls, regularly $22.71, now $19.30; umbrella, regularly $14.10, now $11.99; key chain, regularly $10.11, now $8.59; pen/calculator gift-boxed set, regularly $16.83, now $14.30; black metal slim design pen, regularly $19.95, now $16.95; white T-shirt, regularly $8.95, now $7.61; and meeting folder, regularly $14.95, now $12.71. Order today at www.jiishop.com/cpcu, or call (800) 468-4332, ext. 6855. Quantities are limited to in-stock merchandise, and no rain checks will be given.

The CPCU Society sent you this issue of e-LINK as a member benefit. You are not receiving this message because you are subscribed to an electronic list.
Please direct questions about our electronic mailings to the CPCU Society’s Member Resource Center at membercenter@cpcusociety.org.

If you’re experiencing difficulty receiving or reading e-LINK, or any of the Society’s e-communications,
check out e-Communications Made Easy for practical tips and advice, or send your questions to info@cpcusociety.org.

Chapter News
Get the latest news from your local chapter at http://www.cpcusociety.org/?p=22454.

e-Mail Changes
If your preferred e-mail address is changing, let us know by e-mailing the Member Resource Center at membercenter@cpcusociety.org.

This newsletter is also available at http://www.cpcusociety.org/?p=9649.

Please send any comments and suggestions for future issues of e-LINK to Mary Friedberg, editor.

CPCU Society • 720 Providence Road • Malvern, PA 19355



CPCU Society eLINK

BREAKING NEWS
Now You Can Follow Us on Twitter, LinkedIn and Facebook!
Join the CPCU Society’s Twitter and LinkedIn communities, launched today. Follow us on Twitter to receive our news updates, connect to colleagues and share ideas. Go to the Society's official Twitter page and click on “Sign in” if you already have an account, or “Sign up” to open one. Connect to us on LinkedIn to develop new contacts, find colleagues and join discussions. Go to the Society's official LinkedIn page and sign in. If you don’t have a LinkedIn account, simply follow the prompts to open one. And join our growing Facebook community, launched July 1. Learn more about all three social media sites.

CPCU SOCIETY NEWS
Final Countdown Begins for Orlando — You Still Have Time to Register

In about three weeks, more than 1,800 people — including CPCU Society members, new designees and their guests — will arrive in Orlando for the 66th Annual Meeting and Seminars. Join your colleagues on Sept. 25–28 at the Orlando World Center Marriott to strengthen “Your Bridge to the Future.” Hear former U.S. Secretary of State Madeleine K. Albright’s keynote address; glean valuable insights at three general sessions featuring senior-level executives; and participate in more than 40 seminars focusing on innovative strategies, best practices and technical skills. Register today.

INDUSTRY ISSUES AND TRENDS
How to Fix the Insurance Regulation System
A well-functioning insurance market is critical to the ability of a community to recover from disasters. In “The National Insurance Consumer Protection Act’s Potential Impact on the Social Resiliency of Hazard-Prone Regions,” David C. Marlett, CPCU, Ph.D., assesses the potential consequences of federal regulation — as opposed to the current system of state regulation — on property-casualty insurers and their ability to provide coverage in hazard-prone regions. Subscribe to the eJournal reminder service.
EDUCATION CALENDAR
What’s New on the Webinar Calendar
Stay on the cutting edge with convenient, cost-effective training available through CPCU Society webinars. Among the topics in September: “Premises Security” and “What You Need to Know about the ISO Homeowners Program.” Mark your calendar to attend the Oct. 7 webinar, “Deepwater Horizon Catastrophe” on the Gulf oil rig disaster. See the latest webinar calendar. And check out the growing list of on-demand webinars. More than 100 on-demand webinars are available for purchase.

Local Workshops Planned
In September and October, technical education workshops are planned in the following cities: Bloomington, Ill.; Dallas, Texas; Glen Allen, Va.; Malvern, Pa.; Rocky Hill, Conn.; and Towson, Md. For details and to register, go to local workshops. To schedule your 2010–2011 workshops, send an e-mail to Mark Dolinski, API, AIS.

INTEREST GROUP RESOURCES
Reinsurance Interest Group to Present Symposium in Dallas
An analysis of the Deepwater Horizon catastrophe and its implications for the industry are among the topics at the Reinsurance Interest Group’s reinsurance symposium on Oct. 21 in Dallas, Texas. Other planned segments include an executive panel of reinsurance buyers, providers and brokers on the state of the industry and what keeps them awake at night; reinsurance information technology (IT) trends; and a cocktail reception. Learn more and register online.

See the Latest Newsletters
Keep up to date on the latest developments and trends in your field. In the past month, three new interest group newsletters were posted online. Check out the latest issues from the following interest groups: Agent & Broker, Reinsurance and Underwriting. Also, have you selected your primary interest group yet? If not, go to the interest group area to make your selection today.

Member Resource Center

MEMBER INFORMATION
Keep Your Member Records Updated
To ensure that you continue to receive Society publications and other timely information, keep your membership records up to date — especially important contact information such as your mailing address, phone number and preferred e-mail. To review and update your records, log in and click on
“Update Personal Profile.” To change chapter or company information, or if you need assistance, send an e-mail to the Member Resource Center, or call (800) 932-CPCU (2728), option 4.

Visibility Spotlight

MEMBER VISIBILITY SPOTLIGHT
September Visibility Spotlight Winner ‘Spreads the Word!’ with Journals and Bookmarks
Cathy J. Hampton, CPCU, CIC, CRM, past president of the Utah Chapter, “Spreads the Word!” by distributing CPCU Society and Utah Chapter logoed gifts and giveaways. Read more in the September Visibility Spotlight. In recognition of her efforts, Hampton will receive a CPCU Society Scripto Writing Pad bundle set. To be considered for a future spotlight, send us an e-mail with details on how you “Spread the Word!”

Help ‘Spread the Word!’ about the Annual Meeting and Seminars
With the Orlando Annual Meeting and Seminars coming up, now is a perfect time to talk about the meeting with your co-workers. Let them know that nonmembers are welcome to attend and tell them about the value of the CPCU designation. By spreading the word, you will be increasing awareness of the CPCU designation and getting the recognition you deserve. Learn more about the Society’s “Spread the Word!” campaign and take advantage of all the free visibility tools.

CAREER DEVELOPMENT
Visit the Society’s New Online Information Center
Find free technical articles, presentations and other materials created by industry experts in the Society’s new online Insurance and Risk Management Information Center. Resources are organized into 14 categories, including agent and broker, claims, risk management, underwriting and more. Check it out now.

Managers: Are Your Expectations Clear?
What could be more important than letting your employees know what is expected of them? In “Ouch! It Hurts to Think This Much!”, Ian Cook of Fulcrum Associates Inc. discusses why it is important to have performance targets and suggests how to set them. And check out the latest career development articles written by leading experts.

Job Network

New Job Network Affiliation Means More Opportunities for Employers and Job Seekers
The CPCU Society Job Network is now part of the Insurance Job Board Network, which has more than 35 member sites. The new affiliation gives employers the option to post their job listings to multiple sites at once to maximize their visibility in the property-casualty insurance niche. Job seekers will benefit by having access to a constantly updating job bank and additional career options.

WEBSITE TIPS
A Brand New Look

Now, with cleaner, more streamlined Web pages and drop-down menus, visitors can more easily navigate the Society’s website to quickly find resources and topics of interest. And secondary pages utilizing expandable left-hand menus provide the same benefit. Search options allow visitors to promptly narrow down searches. Through a new feature called “Share” (below the left-hand menu), visitors can bookmark and share information with others on social media sites. Check it out. Your feedback is important, so please let us know what you think.

CPCU SOCIETY MARKETPLACE
Give Your New Designees a Gift They Will Treasure
Great gift ideas for new designees can be found at your online CPCU Marketplace. The Marketplace is filled with high-quality CPCU Society merchandise, including classic CPCU jewelry. Jewelry is custom-made, so please allow six to eight weeks for delivery. To suggest new products or other ideas, send an e-mail to Patrick Hansell. Your suggestions are always welcome. If you or your chapter is hosting a large event, find out how to personalize custom products.

The CPCU Society has sent you this issue of e-LINK as a member benefit. You are not receiving this message because you are subscribed to an electronic list. If you have any questions about our electronic mailings, e-mail the Member Resource Center or call (800) 932-CPCU (2728). Please send any comments or suggestions for future issues of e-LINK to Mary Friedberg, editor.

CPCU Society • 720 Providence Road • Malvern, PA 19355



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